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Please read these terms and conditions before booking with us.

Bookings
All bookings will be confirmed over the phone and are subject to a minimum £50 call out fee. The following information will be required:

  • Lead Passenger Name and Date of Travel
  • Pick up / Drop off Address
  • Phone Number / Email address
  • Airport / Terminal / Flight number
  • Check in Time/Arrival Time
  • How many passengers
  • How many suitcases
  • Same day bookings are available in some cases, but please contact us in advance to avoid disappointment.

Payments

Payments on cards are accepted free of charge at the end of your journey.                       We are delighted to inform you that we do accept all major cards including American Express. Unfortunately  we cannot take card payments over the phone. We also accept payment via bank transfer. All payments are required at the end of your journey.

Cancellation Policy
AJT Executive Cars will accept any cancellation made as long as it is made at least 24 hours before pick up. The cancellation must be made by phone to which you will receive confirmation by AJT.

Tolls & Congestion Zones
All Tolls & Congestion Zones are not included in any quotes and will be added on to the final price.

Pricing Policy
Prices are calculated using the V-Class Mercedes Benz unless otherwise stated and are quotes based on some assumptions. We will confirm the price with an email or telephone call on all quotes.

Corporate accounts
All invoices will be processed and must be paid within 28 days of issue. Payment can be made via cash, BACS payment or by credit/debit card. Failure to do so may incur additional charges; details of which are available on request.

Disclaimer
AJT Executive Cars accept no responsibility for loss or damage to any customer’s property.

AJT Executive Cars may use a ‘carefully selected’ sub-contracted vehicle to fulfill your booking during busy times. The same quality of service and class of vehicle is guaranteed.

AJT Executive Cars may not always be able to send you your preferred vehicle. A vehicle of the same class may be used during these busy times.

*All prices subject to change